Careers at Reprografia
HOUSTON | DALLAS | SAN ANTONIO | AUSTIN | PHOENIX | TUCSON | MPLS | S.E. FLORIDA | CTL FLORIDA
Join the Reprografia Team!
Reprografia is an equal opportunity employer. Candidates who are qualified for any positions are encouraged to submit resumes.
Reprografia offers reproduction services ranging from digital bond printing to the most advanced color output on the market today. Our focus on technology and quality are what makes us a leader in the industry. Put our excellence and experience to work for you.
Reprografia provides comprehensive benefits and a highly competitive salary. Drug test required.
S.E. Florida

Customer Service Representative
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Summary
Assists customers at the front counter by taking job orders/instructions, processing completed work, and providing guidance or researching questions as necessary.
Essential Job Functions
- Greets all walk-in customers
- Completes work orders for customer work or accepts customer orders and confirms order for accuracy
- Answers customer questions about service options and pricing, by using samples and suggesting value-add services
- Logs in all work orders received at the front counter, and distributes to appropriate department
- Generates invoices for jobs upon completion
- Calls customers to notify of job completion
- Completes related paperwork including invoice deletes, credit memos, kills and customer information changes
- Opens, utilizes, and reconciles cash drawer daily
- Alerts customers of any service or payment barriers
- Forwards unclaimed work to accounting for collection purposes
- Negotiates time due with customers and production departments
- Answers phone calls and places outgoing calls in a professional manner
- Troubleshoots and resolves problematic orders and customer complaints
- Assists customers with self-service job needs
- Prepares small to mid-size quotes for customers
- Utilizes knowledge of products/services, prices, delivery options, freight services, and workflow as required
- Maintains a courteous and “can-do” attitude with internal and external customers
- Announces visitors to other staff members
- Provides relief to the phone operator or the biller as needed
- Other duties may be assigned
Physical Requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly required to be positioned behind a counter while taking customer orders
- Frequently lifts, carries or otherwise moves and positions objects weighing up to 35 pounds
- Frequently required to move about from one area of the building to another
- Frequently inputs data on keyboard
- Specific vision abilities required include close vision, color vision, and ability to adjust focus
Qualifications
- High school Diploma or General Equivalent; Experience preferred
- Proficiency in a Windows environment with excellent data entry skills
- Able to juggle multiple tasks in a fast paced and energetic environment
- Able to quickly establish a strong rapport with customers
- Able to process, comprehend, and follow detailed written and verbal instructions Has a high level of self-initiative and motivation
- Communicates effectively with customers and coworkers
- Has an appreciation for the importance of paying attention to detail
- Able to think of creative ways to give superior customer service
Additional Information
- Attends and participates in department meetings as scheduled.
- Abides by all company policies and procedures, including those set forth in the Employee Handbook.
- Must be able to work rotating Saturday shifts.
- Must work well in a culturally diverse environment.
- Working overtime is a condition of employment at Reprografia.
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to careers@aecomplex.com or fax to 713-579-2205. This is a full time position with great benefits. Reprografia is an equal opportunity employer.
Posted 7/24/08
DFS Expeditor
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Summary
The role of the DFS Expeditor is to handle all administrative work involved with the update/addition of projects and order processing in the Digital Vault DFS system. The duties of this position will include, but not be limited to, assisting the sales and production staff with the items listed below. It is the responsibility of this individual to handle all items in a timely manner, isolate and correct any obstacles that keep this process from running smoothly, and report to their manager any problems/issues that arise.
Essential Job Functions
Preparation and the Project Initiation Form
- Verify that a completed Project Initiation form has been provided by the customer or sales person on all updates/new projects
- Check to make sure that all files have been provided by production areas for the update/addition of project. Check against the PI form to make sure that plans and/or specs have been scanned.
- Check to make sure that files provided meet indexing requirements. (Plans are TIFs, Specs are PDFS, etc.)
- Review customer instructions (PI Form) and files provided by production to ensure that the update/addition can be performed as requested.
Posting Files for Indexing
- Locate all files provided by production and post to the “incoming” folder, as outlined in department SOPs.
- Verify that all files make it into the designated area by checking number of files against original scan location.
- Notify the indexer via email that the files are posted and ready to index.
Post-Indexing
- Review the update to ensure that instructions (PI form) were followed.
- Apply any permissions to individuals or roles to ensure that the customer can access the project. Log in as customer to verify.
- Notify the sales person and customer that the update/addition has been completed.
Monitoring Remote Order Manager
- Check daily to verify that Remote Order Manager is started and checking for orders.
- Accept all orders and create work order for production department(s).
- Confirm that files successfully download to the designated area and are available for the productions department(s).
- Complete orders as they are delivered to the client(s).
Customer Orders and Troubleshooting
- Handle customer requests/orders via phone, fax and/or email.
- Enter orders into Front Desk.
- Assist customers with navigation of Digital Vault DFS and assist them with ordering, electronic downloads, instant prints, on-screen takeoffs and any other general requests/questions.
Qualifications
- Must maintain a courteous, “can-do” attitude with internal and external customers
- A Bachelor’s degree from a four year college or university preferred; or 5 years experience, and/or training; or equivalent combination of education and experience
- Ability to process, comprehend, and follow detailed written and verbal instructions
- Pays close attention to detail and job accuracy
- Communicates and cooperates with other departmental managers, assistants and employees to ensure a smooth flow of work across departments
- Communicates effectively with customers and coworkers
Physical Requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently lifts, carries or otherwise moves and positions objects weighing up to 35 pounds
- Frequently required to move about from one area of the building to another
- Frequently required to stand or sit while working on projects or equipment
- Frequently inputs data on keyboard
- Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus
Additional Information
- Attends and participates in department meetings as scheduled.
- Abides by and enforces all company policies and procedures, including those set for the in the Reprografia Employee Handbook.
- Must be able to work rotating Saturday shifts.
- Must be able to rotate on-call responsibilities and is expected to respond appropriately to all after-hours calls. There are times when this position has a 24 hour a day, 7 day a week on-call responsibility and must carry a pager.
- Must work well in a culturally diverse environment.
- Working overtime is a condition of employment at Reprografia
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to careers@aecomplex.com or fax to 713-579-1235. This is a full time position with great benefits. Reprografia is an equal opportunity employer.
Posted 6/13/08
Color Digital Sales Representative
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
Summary
We're looking for an eager individual who enjoys executing sales strategy, initiating contact with existing and potential customers, identifying their needs and selling the appropriate merchandise to meet those needs.
Essential Job Functions
The primary responsibilities of an Account Manager include understanding and communicating our services to current and prospective clients. A Reprografia Account Manager must manage assigned accounts and increase sales in respective accounts. This individual must regularly identify and call prospective customers and establish buying cycles, identify customer needs, and create a customer supplier relationship.
Additional duties include establishing buying influences, budgets, and purchasing criteria for assigned accounts in addition to maintaining an awareness of company activities and industry trends, creating quotes and updating customer information in the sales database.
Qualifications
- At least 3 years of outside sales experience; selling business to business services a plus.
- Proficient in a Windows environment, primarily Outlook, Word, and Excel
- Able to process, comprehend, and follow detailed written and verbal instructions
- Demonstrates strong communication, relationship building skills, and judgment skills
- Able to work independently within scope of the assignment
- Demonstrates effective building credibility, negotiation, and closing techniques
- Communicates and cooperates with other departmental managers, assistants and employees to ensure a smooth flow of work across departments
- Works well in a culturally diverse environment
Additional Information
- The ideal candidate must work well in a culturally diverse environment
- Must have appropriate auto insurance compliant with auto allowance criteria
- Must have a vehicle that complies within standards set forth by Reprografia
- Must be driven and eager to succeed in a base plus commission sales environment
- Excellent benefits package
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to Carmen Davila (sales@reprografia.com). This is a full time position with great benefits. Reprografia is an equal opportunity employer.
Posted 5/22/08
AEC Sales Representative
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
Summary
We're looking for an eager individual who enjoys executing sales strategy, initiating contact with existing and potential customers, identifying their needs and selling the appropriate merchandise to meet those needs.
Essential Job Functions
The primary responsibilities of an AEC Sales Representative include understanding and communicating our services to current and prospective clients. An AEC Sales Representative must manage assigned accounts and increase sales in respective accounts. This individual must regularly identify and call prospective customers and establish buying cycles, identify customer needs, and create a customer supplier relationship.
Additional duties include establishing buying influences, budgets, and purchasing criteria for assigned accounts in addition to maintaining an awareness of company activities and industry trends, creating quotes and updating customer information in the sales database.
Qualifications
- Bachelor's degree or at least 5 years outside sales experience. Selling business to business services a plus
- Proficiency in a Windows environment, primarily Outlook, Word, and Excel
- Ability to process, comprehend, and follow detailed written and verbal instructions
- Demonstrates strong communication, relationship building skills, and judgment skills
- Ability to work independently within scope of the assignment
- Demonstrates effective building credibility, negotiation, and closing techniques
- Communicates and cooperates with other departmental managers, assistants and employees to ensure a smooth flow of work across departments; works well in a team environment
- Maintains a courteous and “can-do” attitude with internal and external customers
Additional Information
- The ideal candidate must work well in a culturally diverse environment
- Must have appropriate auto insurance compliant with auto allowance criteria
- Must have a vehicle that complies within standards set forth by Reprografia
- Must be driven and eager to succeed in a base plus commission sales environment
- Excellent benefits package
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to Carmen Davila (sales@reprografia.com). This is a full time position with great benefits. Reprografia is an equal opportunity employer.
Posted 5/22/08
Dallas, Texas

Digital Print/Variable Print/iGen Sales
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking an experienced outside sales representative to expand a provided account list and to capture new market share within those industries. We are an industry leader in providing large and small format digital print solutions to the retail/restaurant, corporate marketing, and advertising agency worlds. We have a national presence and specialize in digital printing services ranging from a simple postcards and variable flyers to colorful point of purchase displays. Our four Superstores enable us to meet or exceed most any deadline. The potential to earn a six figure income is available to the right person. Are you that person?
Qualifications
- 2+ years experience in the digital print industry
- Variable data printing sales highly desired
- Proven track record of capturing new business
- Proven track record of extreme customer service
- Experience at strategically developing accounts and territories
- Able to cultivate and maintain personal relationships with marketing executives
- Desire, passion and a positive attitude
- 4 year college degree a plus
Additional Information
- The ideal candidate must work well in a culturally diverse environment.
- Must participate in company meetings or training upon request.
- Must abide by all company policies and procedures, including those set forth in the Thomas Employee Handbook.
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email Chris Miller at dallassalesrep@thomasrepro.com. This is a full time position with great benefits. Thomas Reprographics is an equal opportunity employer.
Posted 8/19/2008
Large Format Black & White Copy Operator
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Summary
We are in need of a talented hands-on individual to work as a Large Format Black & White Copy Technician in the CAD Plotting, Copying and Scanning Department.
Essential Job Functions
- Able to perform calculations to determine enlargement and reductions ratios
- Use plotting platforms on the computer to plot scanned files
- Use scanners and plotters to copy large format originals
- Able to follow verbal and written instructions
- Assists customers in placing orders by obtaining job specifications
- Prepare complete and accurate work order forms
- Must maintain a courteous, "can-do" attitude with internal and external customers
Qualifications
- Must be able to work under intense deadlines
- High School diploma or GED; or at least six months related experience and/or training; or equivalent combination of education and experience
- Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Able to apply concepts of basic algebra and geometry
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to jmilstead@thomasrepro.com or fax to 210.880.0006. This is a full time position with great benefits. Thomas Reprographics is an equal opportunity employer.
Posted 8/6/2008
Staff Accountant
Thomas Reprographics, Inc. is searching for a talented individual to work on our corporate accounting team. This is a tremendous opportunity for an enthusiastic, fast learner with a "can do", positive, and cheerful attitude to join a stable and fast growing company. You must be very efficient, capable of multitasking, and possess the ability to apply your accounting knowledge to new and changing situations. The successful candidate will be part of a team that reports to the Corporate Assistant Controller and interfaces with the Corporate Controller and upper management.
About Our Company
We are a privately held reprographic services company with annual revenues of $100 million. We have been in business for over 50 years and currently operate locations in Texas, Arizona, Florida and Minnesota while seeking opportunities to expand into other markets within the U.S. Our corporate headquarters are located in the North Dallas area and are easily accessible from US 75 (North Central Expressway), Interstate 635 (LBJ Freeway), the George Bush Turnpike and a Dart Rail line. We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business-casual dress code in a non- smoking office and drug-free environment.
If you are a top-notch, exceptional employee, who is looking for a place where excellence is rewarded, apply today! To be considered, include salary history or compensation requirements and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Submit to: tri1956@live.com.
Requirements
- Experience in the following areas:
- General ledger and subsidiary ledger account reconciliation and analysis
- Preparation of journal entries
- Preparation of bank account reconciliations
- Preparation of monthly sales/use tax returns and annual business property tax statements
- Working with fixed assets and depreciation
- Working with property and casualty insurance forms and claims
- Expense report review
- Good understanding of GAAP and how to apply them
- Advanced proficiency in MS Office (Excel, Word, Outlook, some PowerPoint)
- Mature, high degree of confidentiality, well-organized, flexible, good attitude and interpersonal skills
- Effective communications skills, both verbal and written
- Strong desire to learn, takes ownership of assigned work, not shy about asking questions
- Great Plains (Microsoft Dynamics GP) experience strongly preferred
- Manufacturing/retail/distribution/services industry experience preferred
- Bachelors degree in accounting or finance preferred but not required with the right experience
Posted 3/24/08
Houston, Texas

Production Specialist
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Summary
Acts as the primary backup to Facilities Management (FM) Specialist and works in each department on an as needed basis.
Essential Job Functions
- Acts as the primary backup to Facilities Management (FM) Specialist by covering at multiple customer sites when needed
- Works in each department on an as-needed basis, either filling in for someone who is out or assisting with a large job, etc
- Processes and outputs various reprographic products from all departments at A&E
- Answers phone calls and places outgoing calls in a professional manner
- Maintains a working knowledge of A&E’s computer business system
- Prepares small to mid-size quotes for customers
- Troubleshoots and resolves problematic orders and customer complaints
- Assists customers in placing orders by obtaining job specifications and completing accurate work order forms
- Completes and submits all A&E paperwork in a timely manner (i.e., credit memos, purchase orders, vacation forms, etc)
- Maintains a courteous and “can-do” attitude with internal and external customers
- Reports and makes recommendation on workflow improvements
- Other duties may be assigned
Qualifications
- High school diploma or general education degree (GED); minimum of one year related reprographics experience and/or training on copiers, plotter, and/or scanners or equivalent combination of education and experience
- Strong Windows and Microsoft Office skills
- Has a strong commitment to ensuring customer satisfaction
- Able to juggle multiple tasks in a fast paced and energetic environment
- Able to process, comprehend, and follow detailed written and verbal instructions
- Able to quickly establish a strong rapport with customers
- Has a high level of self-initiative and motivation; able to work independently
- Must have scheduling flexibility
- Must be able to travel to various FM facilities with little or no advanced notice
- Must have a good driving record
- Must have exceptional communication skills, both written and verbal.
- Able to communicate effectively with customers and department managers, assistants and employee to ensure large and/or complex orders are understood.
- Pays close attention to detail and job accuracy
Physical Requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently lifts, carries or otherwise moves and positions objects weighing up to 35 pounds
- Frequently required to move about from one area of the building to another
- Frequently required to stand or sit while working on projects or equipment
- Frequently inputs data on keyboard
- Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus
Additional Information
- The ideal candidate must work well in a culturally diverse environment.
- Must participate in company meetings or training upon request.
- Must abide by all company policies and procedures, including those set forth in the A&E Employee Handbook.
- Working overtime is a condition of employment at A&E - The Graphics Complex
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to careers@aecomplex.com or fax to 713-579-2205. This is a full time position with great benefits. A&E - The Graphics Complex is an equal opportunity employer.
Posted 8/18/2008
On-Site Administrative Assistant
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Summary
Assists with the billing of FMs. Also handles process for coordinating installing, customer follow-up, and outside calls to market the FM process.
Essential Job Functions
- Using Excel and Access create reports and bill FMs
- Manage existing accounts for FMs; maintains, updates, and audits departmental database of accounts. Responsible for integrity of database.
- Coordinate and create process of FM installation
- Follow-up with customer’s monthly to ensure satisfaction with FM process.
- Conduct sales calls to market FM process; if necessary educates customers on new services available through A&E
- Managers all administrative functions for the department’s management – mailing distribution, faxing and any other non-technical, administrative support.
- Answers customer calls and resolves issues and problems
- Determines remedies and solutions for customer complaints and service issues
- Maintains a courteous and “can-do” attitude with internal and external customers
- Coverage for other operator or clerical office role as needed
- Other duties may be assigned
Qualifications
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Able to excel in face to face situations
- Able to multi-task, prioritize and successfully meet deadlines when working under pressure
- Able to quickly establish a strong rapport with customers
- Able to process, comprehend, and follow detailed written and verbal instructions
- Able to work independently with a high level of self-initiative and motivation
- Has strong communication and organizational skills
- Has an appreciation for the importance of paying attention to detail
- Able to think of creative ways to give superior customer service
Physical Requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently required to move about from one area of the building to another
- Frequently required to stand or sit while working on projects or equipment
- Frequently inputs data on keyboard
- Specific vision abilities required by this job include close vision, color vision, and Able to adjust focus
- Occasionally lifts, carries or otherwise moves and positions objects weighing up to 35 pounds.
Additional Information
- Participates in company meetings or training upon request.
- Abides by all company policies and procedures, including those set forth in the A&E Employee Handbook.
- Must work well in a culturally diverse environment.
- Working overtime is a condition of employment at A&E - The Graphics Complex.
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availAble for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to careers@aecomplex.com or fax to 713-579-1235. This is a full time position with great benefits. A&E - The Graphics Complex is an equal opportunity employer.
Posted 8/5/2008
Outside Sales Representative
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Summary
We're looking for an eager individual who enjoys executing sales strategy, initiating contact with existing and potential customers, identifying their needs and selling the appropriate merchandise to meet those needs.
Essential Job Functions
The primary responsibilities of an Account Manager include understanding and communicating our services to current and prospective clients. An A&E Account Manager must manage assigned accounts and increase sales in respective accounts. This individual must regularly identify and call prospective customers and establish buying cycles, identify customer needs, and create a customer supplier relationship. Additional duties include establishing buying influences, budgets, and purchasing criteria for assigned accounts in addition to maintaining an awareness of company activities and industry trends, creating quotes and updating customer information in the sales database.
Qualifications
- At least 2 years sales and/or customer service experience selling business to business services a plus or recent college graduate will be considered.
- Proficiency in a Windows environment, primarily Outlook, Word, and Excel
- Able to process, comprehend, and follow detailed written and verbal instructions
- Demonstrates strong communication, relationship building skills, and judgment skills
- Able to work independently within scope of the assignment
- Demonstrates effective building credibility, negotiation, and closing techniques
- Communicates and cooperates with other departmental managers, assistants and employees to ensure a smooth flow of work across departments; works well in a team environment
- Able to maintain a courteous and “can-do” attitude with internal and external customers
Additional Information
- The ideal candidate must work well in a culturally diverse environment
- Working overtime is a condition of employment
- Must have appropriate auto insurance compliant with auto allowance criteria
- Must have a vehicle that complies within standards set forth by A&E
- Must be driven and eager to succeed in a base plus commission sales environment
- Excellent benefits package
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to careers@aecomplex.com or fax to 713-579-2205. This is a full time position with great benefits. A&E - The Graphics Complex is an equal opportunity employer.
Posted 8/5/2008
Pick Up & Delivery Driver
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Summary
The Driver performs daily pick-up and delivery responsibilities while providing excellent customer service.
Essential Job Functions
- Operates a delivery vehicle to make pick-ups and deliveries
- Drives safely and courteously at all times
- Visits customer sites to make pick-ups or deliveries
- Obtains customer signature on receipt for delivery
- Obtains COD payments when necessary
- Loads and unloads delivery vehicle with printed and raw materials
- Routes deliveries and pick-ups by utilizing a key map
- Ensures packages are routed correctly
- Maintains a daily pick-up and delivery log
- Listens to and reports customer service complaints
- Communicates with the dispatch office via a hand-held radio
- Responds to pick-ups communicated via pager and verifies with dispatch office upon return to base
- Delivers incoming work to appropriate internal department
- Maintains a clean vehicle, free of dents and scratches
Qualifications
- Must maintain a courteous, “can-do” attitude at all times
- A high school diploma or general education degree (GED)
- Must be 25 years of age with a current valid driver's license
- Minimum six months hot shot courier or driver experience and/or training
- Must have strong driving record insurable under company's vehicle insurance policy
- Has strong communication skills
- Understands how to utilize a key map
- Understands the importance of driving safely and courteously at all times
Physical Requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently lifts, carries or otherwise moves and positions objects weighing up to 35 pounds and must occasionally lift and/or move up to 50+ pounds
- Frequently required to move about from one area of the building to another
- Specific vision abilities required by this job include close vision and ability to adjust focus
- The employee may occasionally be required to bend, climb, balance, stoop, kneel, crouch, or crawl. The employee is regularly required to reach, handle, or feel.
Additional Information
- Abides by all company policies and procedures, including those set forth in the Thomas Employee Handbook, in addition to all traffic laws.
- Attends and participates in departmental meetings as scheduled.
- Must be able to work rotating Saturday shifts.
- Must be able to work an average of eleven (11) hours a day, 5 days per week.
- No smoking is allowed in the delivery vehicles.
- Drivers may not accumulate more than three moving violations in any 3-year period in order to remain insurable.
- Drivers must wear company provided uniforms.
- Must work well in a culturally diverse environment.
- Working overtime is a condition of employment.
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to careers@aecomplex.com or fax to 713-579-1235. This is a full time position with great benefits. A&E - The Graphics Complex is an equal opportunity employer.
Posted 7/1/2008
Customer Service Advocate (Pre-Press)
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Summary
A customer service advocate, who works closely with the department to insure the customers’ expectations are anticipated, met, or exceeded.
Essential Job Functions
- Will be responsible for jobs assigned to them and make sure they are done properly and on time.
- Meets with customers to prepare quotes and purchase orders.
- Works closely with sales account managers to ensure commercial projects run on time, within quote, and follow A&E’s quality assurance/ control.
- Develops strong relationships with our customers.
- Selects the right techniques, machinery/ equipment, supplies, etc for specific projects based on customized requests/ needs.
- Manages multiple projects and coordinate with clients, vendors, multiple disciplines and other department managers.
- Monitors disciplined schedule of tasks (i.e., manage develop work plans, oversee production of documents submitted).
- Serves as liaison to the client and A&E by tracking issues and communicating progress.
- Works as a backup in the role of expeditor, quality control, pre-flight and operators.
- Plans and communicates to managers the work of commercial sales accounts, specialists and technicians assigned to projects.
- Plans and assigns workflow
- Addresses customer complaints and resolves problems
- Other duties may be assigned
Qualifications
- Must maintain a courteous, “can-do” attitude with internal and external customers
- High school diploma or general education degree (GED); college is a plus; must have at least one year of work relevant experience in one of the following areas: customer service, computer graphics, or digital output
- Ability to process, comprehend, and follow detailed written and verbal instructions
- Ability to use simple math and use basic hand held measuring tools
- Communicates and cooperates with other departmental managers, assistants and employees to ensure a smooth flow of work across departments
Physical Requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently lifts, carries or otherwise moves and positions objects weighing up to 35 pounds
- Frequently required to stand or sit while working on projects or equipment
- Frequently inputs data on keyboard
Additional Information
- Attends and participates in department meetings as scheduled.
- Abides by all company policies and procedures, including those set forth in the A&E Employee Handbook.
- While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and risk of electrical shock from computer usage
- Must be able to work rotating Saturday shifts.
- Must work well in a culturally diverse environment.
- Working overtime is a condition of employment.
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to careers@aecomplex.com or fax to 713-579-1235. This is a full time position with great benefits. A&E - The Graphics Complex is an equal opportunity employer.
Posted 6/25/2008
Bindery Technician
About Our Company
We are the largest family owned, reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
Summary
This position is responsible for ensuring all finished and/or bound jobs are completed before they go to Quality Control (QC). We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Essential Job Functions
- Binds books using plastic combs, GBC, velo, wire, coil, screwposts, Acco, or other binding materials
- Cuts parent sized sheets to appropriate sizes
- Operates laminating and tab-cutting machines and electric cutter following prescribed safety regulations
- Operates electric cutter
- Punches paper on automatic hole puncher
- Fills binding bins throughout department
- Produces quality work on time and to customer specifications within scheduled time frames
- Maintains the work area in a clean orderly condition and follows prescribed safety regulations
- Completes paperwork for the billing process
- Maintains a courteous and “can-do” attitude with internal and external customers
- Assists in training new employees in the bindery process
- Answers calls in a professional manner
- Other duties may be assigned
Qualifications
- A high school diploma or general education degree (GED); college is a plus; must have at least one year of work experience in one of the following areas: customer service or computer graphics
- Able to process, comprehend, and follow detailed written and verbal instructions
- Able to use simple math, including addition, subtraction, multiplication and division in all units of measure using whole numbers and decimals
- Able to work independently within scope of the assignment
- Able to use basic hand held measuring tools
- Communicates and cooperates with other departmental managers, assistants and employees to ensure a smooth flow of work across departments
Additional Information
- Attends and participates in department meetings as scheduled
- Abides by all company policies and procedures, including those set forth in the A&E Employee Handbook
- Must be able to work rotating Saturday shifts
- Must work well in a culturally diverse environment
- Working overtime is a condition of employment at A&E
- The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently lifts, carries or otherwise moves and positions objects weighing up to 35 pounds
- Frequently required to stand or sit while working on projects or equipment
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Submit to careers@aecomplex.com or fax to 713-579-1235. This is a full time position with great benefits. A&E - The Graphics Complex is an equal opportunity employer.
Posted 11/8/2007
Strategic Printing Solutions Specialist
Location: 24 - Richmond
Summary
This individual will be a forward thinker for a national company, who will anticipate and identify our existing and potential customers’ needs, to include developing presentations that reflect our solutions. This individual will work closely with our entire internal team, focusing on our “Print On Demand” online store for printing collateral locally, with national potential.
Essential Job Functions
- Promotes the product and increases awareness within the organization
- Accompanies sales staff and/or account managers on customer calls as identified with the 1, 5, 30, + model
- Works closely with an assigned marketing staff member to develop, and keep current, sales collateral and direct mail pieces
- Develops and implements sales training, to include value/solutions selling, as well as current software updates and how they impact our existing and potential customers’ needs
- Remains current on the competitive market, and the technology, by attending conferences, training, seminars, and trade shows
- Follows up with pre-sales through post-sales, to ensure that we are up-selling additional products and services
- Listens to the clients’ needs, and ensure that our solutions fit those needs
- Builds positive relationships with clients, account managers, and the entire internal team
- Promotes and maintains a courteous and “can-do” attitude with internal and external customers
Other Important Job Functions
- Generating leads and prospecting
- Staying current on the competition, i.e.; strengths, weaknesses, and benchmarking
- Building and maintaining a positive relationship with the “Printable” software specialist
- Some marketing involvement to produce sales
- Effective demonstrations to 1 person, and up to 100+ people, internally and externally
- Post sale involvement will include support to ensure that we are continuing to grow the scope of the websites, to increase print volumes
- Ensures that the appropriate staff is educated on any sites that are cross location
- Other duties may be assigned
Essential Physical Requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently lifts, carries or otherwise moves and positions objects weighing up to 35 pounds
- Frequently required to move about from one area of the building to another
- Frequently required to stand or sit while working on projects or equipment
- Frequently inputs data on keyboard
- Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus
Qualifications
- A Bachelor’s degree from a four year college or university; or 5 years sales experience, and/or training; or equivalent combination of education and experience
- Strategic planning
- Self-starter
- Effective communication and presentation skills
- Able to think on your feet at all times
- Technology savvy and “Printable” software awareness a plus
- Able to process, comprehend, and follow detailed written and verbal instructions
- Pays close attention to detail and job accuracy
- Communicates and cooperates with other departmental managers, assistants and employees to ensure a smooth flow of work across departments
- Communicates effectively with customers and coworkers
Additional Information
- Attends and participates in managers’ and department meetings as scheduled
- Abides by, and enforces, all company policies and procedures, including those set forth in the A&E Employee Handbook
- Must be able to rotate on-call responsibilities and is expected to respond appropriately to all after-hours calls. There are times when this position has a 24 hour a day, 7 day a week on-call responsibility and must carry a pager
- Must work well in a culturally diverse environment
- Working overtime is a condition of employment at A&E
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Submit to careers@aecomplex.com or fax to 713-579-1235. This is a full time position with great benefits. A&E - The Graphics Complex is an equal opportunity employer.
Posted 4/10/2008
Large Format Color Manager
Summary
This person’s responsibilities will include meeting and exceeding sales goals for their department, managing 34 + production employees, and 4 Assistant Managers, while overseeing daily production needs and operations with World Class Customer service in mind.
Essential Job Functions
- Supervises and monitors Assistant Managers to ensure quality standards, standard operating procedures, and customers' needs are being met on all shifts
- Maintains the flow of production by monitoring the incoming job table, online orders, and email orders
- Prioritizes jobs by due times, size of job, and delivery requirements
- Monitors employees’ production rates
- Coaches Assistant Managers to achieve optimal employee performance
- Calculates and submits non-exempt employee time for weekly payroll
- Maintains appropriate staffing levels and schedules
- Answers phone calls and places outgoing calls in a professional manner
- Assists customers in placing orders by obtaining job specifications and completing accurate work order forms
- Troubleshoots and resolves problematic orders, and customer complaints
- Completes and submits all A&E paperwork in a timely manner (i.e., credit memos, purchase orders, vacation forms, etc)
- Schedules installations and determines number of installers needed for job
- Prepares small to mid-size quotes for customers
- Proofs final products for any errors and accuracy of orders when necessary
- Promotes and maintains a courteous and “can-do” attitude with internal and external customers
Other Important Job Functions
- Performs the duties of the Assistant Managers and employees as needed
- Trains Assistant Managers on department processes
- Checks emails for intra-company communication
- Verifies and corrects employee punches for weekly payroll
- Other duties may be assigned
Essential Physical Requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently lifts, carries or otherwise moves and positions objects weighing up to 35 pounds and may occasionally lift up to 50 pounds
- Frequently required to move about from one area of the building to another
- Constantly remain in an upright position next to a table while logging in jobs or preparing jobs for printing
- Frequently bends and reaches to place or retrieve packages for printing • Occasionally inputs data on keyboard
Qualifications
- Able to process, comprehend, and follow detailed written and verbal instructions, as well as Profit & Loss statements
- Pays close attention to detail and job accuracy
- Able to meet customer deadlines
- Communicates and cooperates with other departmental and store managers, assistants and employees, to ensure a smooth flow of work across departments and stores
- Communicates effectively with customers and coworkers
- Demonstrates strong leadership abilities
- Some college or technical school; or six months related experience and/or training; or equivalent combination of education and experience
- Able to multi-task and prioritize
- Has a high level of self-initiative and motivation
- Able to think of creative ways to give superior customer service
Additional Information
- Attends and participates in Manager, Assistant Manager, and department meetings as scheduled
- Abides by, and enforces, all company policies and procedures, including those set forth in the A&E Employee Handbook
- Must be able to work rotating Saturday shifts
- Must be able to rotate on-call responsibilities and is expected to respond appropriately to all after-hours calls
- Must work well in a culturally diverse environment
- Working overtime is a condition of employment at A&E
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Submit to careers@aecomplex.com or fax to 713-579-1235. This is a full time position with great benefits. A&E - The Graphics Complex is an equal opportunity employer.
Posted 5/13/2008
San Antonio, Texas

DFS Expeditor
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Summary
The role of the DFS Expeditor is to handle all administrative work involved with the update/addition of projects and order processing in the Digital Vault DFS system. The duties of this position will include, but not be limited to, assisting the sales and production staff with the items listed below. It is the responsibility of this individual to handle all items in a timely manner, isolate and correct any obstacles that keep this process from running smoothly, and report to their manager any problems/issues that arise.
Essential Job Functions
Preparation and the Project Initiation Form
- Verify that a completed Project Initiation form has been provided by the customer or sales person on all updates/new projects
- Check to make sure that all files have been provided by production areas for the update/addition of project. Check against the PI form to make sure that plans and/or specs have been scanned.
- Check to make sure that files provided meet indexing requirements. (Plans are TIFs, Specs are PDFS, etc.)
- Review customer instructions (PI Form) and files provided by production to ensure that the update/addition can be performed as requested.
Posting Files for Indexing
- Locate all files provided by production and post to the “incoming” folder, as outlined in department SOPs.
- Verify that all files make it into the designated area by checking number of files against original scan location.
- Notify the indexer via email that the files are posted and ready to index.
Post-Indexing
- Review the update to ensure that instructions (PI form) were followed.
- Apply any permissions to individuals or roles to ensure that the customer can access the project. Log in as customer to verify.
- Notify the sales person and customer that the update/addition has been completed.
Monitoring Remote Order Manager
- Check daily to verify that Remote Order Manager is started and checking for orders.
- Accept all orders and create work order for production department(s).
- Confirm that files successfully download to the designated area and are available for the productions department(s).
- Complete orders as they are delivered to the client(s).
Customer Orders and Troubleshooting
- Handle customer requests/orders via phone, fax and/or email.
- Enter orders into Front Desk.
- Assist customers with navigation of Digital Vault DFS and assist them with ordering, electronic downloads, instant prints, on-screen takeoffs and any other general requests/questions.
Qualifications
- Must maintain a courteous, “can-do” attitude with internal and external customers
- A Bachelor’s degree from a four year college or university preferred; or 5 years experience, and/or training; or equivalent combination of education and experience
- Ability to process, comprehend, and follow detailed written and verbal instructions
- Pays close attention to detail and job accuracy
- Communicates and cooperates with other departmental managers, assistants and employees to ensure a smooth flow of work across departments
- Communicates effectively with customers and coworkers
Physical Requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently lifts, carries or otherwise moves and positions objects weighing up to 35 pounds
- Frequently required to move about from one area of the building to another
- Frequently required to stand or sit while working on projects or equipment
- Frequently inputs data on keyboard
- Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus
Additional Information
- Attends and participates in department meetings as scheduled.
- Abides by and enforces all company policies and procedures, including those set for the in the Thomas Employee Handbook.
- Must be able to work rotating Saturday shifts.
- Must be able to rotate on-call responsibilities and is expected to respond appropriately to all after-hours calls. There are times when this position has a 24 hour a day, 7 day a week on-call responsibility and must carry a pager.
- Must work well in a culturally diverse environment.
- Working overtime is a condition of employment at Thomas Reprographics.
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to careers@aecomplex.com or fax to 713-579-1235. This is a full time position with great benefits. Reprografia is an equal opportunity employer.
Posted 8/20/08
Driver/Back-Up Dispatcher
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Summary
The Driver performs daily pick-up and delivery responsibilities while providing excellent customer service.
Essential Job Functions
- Operates a delivery vehicle to make pick-ups and deliveries
- Drives safely and courteously at all times
- Visits customer sites to make pick-ups or deliveries
- Obtains customer signature on receipt for delivery
- Obtains COD payments when necessary
- Loads and unloads delivery vehicle with printed and raw materials
- Routes deliveries and pick-ups by utilizing a key map
- Ensures packages are routed correctly
- Maintains a daily pick-up and delivery log
- Listens to and reports customer service complaints
- Communicates with the dispatch office via a hand-held radio
- Responds to pick-ups communicated via pager and verifies with dispatch office upon return to base
- Delivers incoming work to appropriate internal department
- Backup Dispatcher with routing, shipping, i.e; FedEx, Lonestar, etc…
- Maintains a clean vehicle, free of dents and scratches
- Maintains a courteous and “can-do” attitude with internal and external customers
Qualifications
- A high school diploma or general education degree (GED)
- Must be 25 years of age with a current valid driver's license
- Minimum six months hot shot courier or driver experience and/or training
- Must have strong driving record insurable under company's vehicle insurance policy
- Has strong communication skills
- Understands how to utilize a key map and has knowledge of the city.
- Understands the importance of driving safely and courteously at all times
Physical Requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently lifts, carries or otherwise moves and positions objects weighing up to 35 pounds and must occasionally lift and/or move up to 50+ pounds
- Frequently required to move about from one area of the building to another
- Specific vision abilities required by this job include close vision and ability to adjust focus
- The employee may occasionally be required to bend, climb, balance, stoop, kneel, crouch, or crawl. The employee is regularly required to reach, handle, or feel.
Additional Information
- Abides by all company policies and procedures, including those set forth in the Thomas Employee Handbook, in addition to all traffic laws.
- Attends and participates in departmental meetings as scheduled.
- Must be able to work rotating Saturday shifts.
- Must be able to work an average of 11 hours a day, 5 days per week.
- No smoking is allowed in the delivery vehicles.
- Drivers may not accumulate more than three moving violations in any 3-year period in order to remain insurable.
- Drivers must wear company provided uniforms.
- Must work well in a culturally diverse environment.
- Working overtime is a condition of employment.
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to dispatch41@thomasrepro.com or fax to 210-824-6717 Attn: Daniel Ruiz. This is a full time position with great benefits. Thomas Reprographics is an equal opportunity employer.
Posted 8/1/2008
Large Format Black & White Copy Operator
If you are a top notch, customer oriented individual with a courteous “can do” attitude, Thomas Reprographics has job opportunities waiting for you. Currently we are seeking an experienced Large Format Black & White Copy Technician in our San Antonio store.
Essential Job Functions
- Assists customers in placing orders, by obtaining job specifications, and preparing complete and accurate work orders.
- Monitors jobs for high quality output.
- Pre-flights and checks originals for any missing sheets.
- Proofs finished product for any errors.
- Organizes, finishes and wraps completed work for delivery or freight.
- Completes all paperwork for the billing process.
- Maintains a courteous "can-do" attitude with both internal and external customers.
- Maintains departmental supplies.
- Uses scanners and plotters to copy large format originals.
- Performs calculations to determine enlargement and reduction ratios.
- Communicates with management about concerns and questions.
- Maintains departmental equipment.
- Operates manual trimmer.
- Uses plotting platforms on the computer to plot scanned files.
- Answers calls and places outgoing calls in a professional manner.
About Our Company
We are the largest family owned, reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to careers@aecomplex.com or fax to 713-579-2205. This is a full time position with great benefits. Thomas Reprographics is an equal opportunity employer.
Posted 7/3/2008
Finishing Technician
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Summary
Performs mounting, laminating, and other finishing services to fill customer orders. A customer service advocate who will work closely with the department to insure that the customers’ expectations are anticipated, met, or exceeded.
Essential Job Functions
- Assists customers in placing orders by obtaining job specifications and preparing complete and accurate work order forms
- Processes, comprehends, and follows detailed written and verbal instructions
- Operates and maintains various laminating and mounting devices
- Retrieves rolls of media from stock and loads laminating devices
- Retrieves boards for mounting
- Operates a hand trimming device, wall cutter, panel saw, and paper cutter
- Proofs final products for any errors and accuracy of order
- Completes paperwork for the billing process
- Gathers, organizes, and wraps completed work for delivery to customer or next department
- Troubleshoots and resolves problematic orders and customer complaints
- Develops strong relationships with our customers
- Meets with customers to prepare quotes and purchase orders
- Serves as liaison to the client and Thomas by tracking issues and communicating progress
- Answers calls and places outgoing calls in a professional manner
- Maintains a courteous and “can-do” attitude with internal and external customers
- Performs small repairs to equipment
- Assists in training new employees in department processes
- Occasionally may be asked to help with offsite sign installations
- Address customer complaints and resolves problems
- Other duties may be assigned
Qualifications
- Must maintain a courteous, “can-do” attitude with internal and external customers
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Pays close attention to detail and product quality
- Communicates effectively with customers and coworkers
- Processes, comprehends, and follows detailed written and verbal instructions
- Ability to multi-task and prioritize
- Has a high level of self-initiative and motivation
- Ability to think of creative ways to give superior customer service
- Ability to read a tape measure, calculate figures and amounts such as discounts, proportions, and percentages
- Experience using mounting and laminating equipment is a plus
- Experience in splicing, using X-acto knives, razor blades, various electrical and manual trimmers is a plus
- Experience using a panel saw is a plus
- Experience with face mounting to plexi-glass a plus
- Experience in setting up trade show booths a plus
Physical Requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently lifts, carries or otherwise moves and positions objects weighing up to 35 pounds
- Frequently required to move about from one area of the building to another
- Frequently required to stand or sit while working on projects or equipment
- Frequently inputs data on keyboard
- Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus
Additional Information
- This position has scheduled hours, however the ideal candidate must be able to work a flexible schedule.
- The employee is occasionally exposed to moving mechanical parts and risk of electrical shock.
- Attends and participates in assistant managers’ and departmental meetings as scheduled.
- Abides by and enforces all company policies and procedures, including those set forth in the Thomas Employee Handbook.
- Must be able to work rotating Saturday shifts.
- Must be able to rotate on-call responsibilities and is expected to respond appropriately to all after-hours calls. There are times when this position has a 24 hour a day, 7 day a week on-call responsibility and must carry a pager.
- Must work well in a culturally diverse environment.
- Working overtime is a condition of employment at A&E - The Graphics Complex
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to John McInerney at trsajobs@thomasrepro.com. This is a full time position with great benefits. Thomas Reprographics is an equal opportunity employer.
Posted 6/13/2008
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
Summary
We are looking for a Customer Service Superstar in San Antonio. Not just a regular CSR, but a true champion in providing world-class customer service.
Essential Job Functions
The selected candidate will complete a extensive training program for 3 to 4 weeks. Once ready, they will assist our walk-in customers with their jobs. We encounter a high volume of customer traffic. As the first contact a walk-in customer has with us, the CSR will be responsible for interpreting the customer's needs and communicating them to our production staff via a work order. The CSR must be able to guide the customer to the best imaging solution, problem-solve, and research complicated issues, all while making the customer feel like they are your most important priority. You cannot be afraid of hard work and success.
Qualifications
Superb customer service skills
- Great instincts/intuition with people
- Able to smile in any situation
- Experience as a CSR preferred
- Previous experience in this industry is not necessary at all. We hire for attitude and train for skills.
Pay scale will be $10.00 to $12.00/hr, depending on experience. If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to trsajobs@thomasrepro.com. This is a full time position with great benefits. Thomas Reprographics is an equal opportunity employer.
Posted 6/13/08
Color Offset Pressman
Thomas Reprographics, Inc. is searching for a talented, hands-on individual to work as a 2/4 color offset pressman in our Offset Department. This is a tremendous opportunity for an enthusiastic, fast learner to join a fast-growing company. You will be part of a dynamic team where attitude, flexibility, and a high degree of confidentiality are a must.
Essential Job Functions
- Operate and maintain the press
Requirements
- High School diploma or GED; or at least six months related experience and/or training; or equivalent combination of education and experience
- Must have good mechanical ability
- Must have Heidelberg Quickmaster or DI experience
- Must have the ability to work in a team environment
- Able to follow verbal and written instructions
- Able to multi-task and handle critical deadlines
- Must be punctual and have reliable attendance
- Must be customer service oriented and have a “can-do" attitude
- Must have a pleasant, happy personality
- Must be extremely organized
About Our Company
We are the largest family owned, reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeast Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
If you are a top-notch, exceptional employee who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Submit to John Nelson Jr at trsajobs@thomasrepro.com.
Posted 5/19/08
Posted 5/19/08
Print Estimator
Well established company seeking experienced Estimator to support offset and copy center operations. Computer based estimating experience is required. Knowledge of offset printing is a must. Ability to provide alternative options to customers/sales team in regards to paper, production, layout, etc. Power Quote print estimating software experience preferred but not necessary. Excellent communication skills a MUST. Motivation and enthusiasm a MUST. Flexibility a MUST. Will also provide assistance to the offset and store manager.
Pay scale $12.00 - $16.00/hr, depending on experience. Full time with benefits. Thomas Reprographics is an equal opportunity employer. Send resumé to trsajobs@thomasrepro.com, attn: John Nelson Jr.
Posted 4/8/08
Front Counter Customer Service Representative
We are looking for a Customer Service Superstar in San Antonio. Not just a regular CSR, but a true champion in providing world-class customer service. Candidates must have superb customer service skills, great instincts/intuition with people and be able to smile in any situation. The ideal candidate will be experienced as a CSR. Previous experience in this industry is not necessary at all. We hire for attitude and train for skills. The selected candidate will complete a extensive training program for 3 to 4 weeks. Once ready, they will assist our walk-in customers with their jobs. We encounter a high volume of customer traffic. As the first contact a walk-in customer has with us, the CSR will be responsible for interpreting the customer's needs and communicating them to our production staff via a work order. The CSR must be able to guide the customer to the best imaging solution, problem-solve, and research complicated issues, all while making the customer feel like they are your most important priority. You cannot be afraid of hard work and success. Full time with benefits; EOE.
Requirements
- Superb attitude
- Previous experience as a CSR preferred
- Assist walk-in customers
- Bill, invoice and distribute the customer's work
Pay scale will be $10.00 to $12.00/hr, depending on experience. Apply online or send resumé to trsajobs@thomasrepro.com.
Posted 3/13/08
Large Format CAD/Copy Operator
Looking for a large format CAD/Copy operator. You must be a team player where customer service is #1. Job function would be combining information transfer of both digital files and traditional paper copies to printable files for our large format engineering printers. You would also be scanning to archive and producing the printing of large format documents for our clients. In addition you will produce prints from our virtual plan rooms for the A/E/C industry. Do you want a job where you can learn or do you want just a paycheck? Full time with benefits, EOE. Send resumé to trsajobs@thomasrepro.com, attn: John Nelson Jr.
Requirements
- A Desire to learn new technology and grow with a strong industry
- Understanding of construction documents and previous experience with Planwell or DFS is beneficial
- Good computer skills
- Ability to interact with customers in person and on the phone
- Good communication skills
- Must be able to laugh with others
- Strong organizational skills
Pay range is $11-14/hr, depending on experience.
Posted 3/13/08
Austin, Texas

Large Format Black & White Copy Technician
Thomas Reprographics, Inc. is searching for a talented hands-on individual to work as a Large Format Black & White Copy Technician in the CAD Plotting, Coping and Scanning Department. This is a tremendous opportunity for an enthusiastic, fast learner with a 'can do', positive and cheerful attitude to join a fast growing company. You must be very efficient and have the ability to multi-task. Successful candidate must be detail oriented and have the ability to meet deadlines. You will be part of a dynamic team where attitude, flexibility, and a high degree of confidentiality are a must.
Essential Job Functions
- Ability to perform calculations to determine enlargement and reductions ratios
- Use plotting platforms on the computer to plot scanned files
- Use scanners and plotters to copy large format originals
- Ability to follow verbal and written instructions
- Assists customers in placing orders by obtaining job specifications
- Prepare complete and accurate work order forms
- Personality that can work under intense deadlines
Requirements
- High School diploma or GED; or at least six months related experience and/or training; or equivalent combination of education and experience
- Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume
- Ability to apply concepts of basic algebra and geometry
About Our Company
We are the largest family owned, reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking office and drug free environment.
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumes. Only candidates selected for interviews will be contacted. Submit to: John Nelson Jr at trsajobs@thomasrepro.com.
Posted 4/30/08
Outside Sales Rep
We're looking for an eager individual who enjoys executing sales strategy, initiating contact with existing and potential customers, identifying their needs and selling the appropriate solution to meet those needs.
The primary responsibilities of an Account Manager include understanding and communicating our services to current and prospective clients. A TR Account Manager must manage assigned accounts and increase sales in respective accounts. This individual must regularly identify and call prospective customers and establish buying cycles, identify customer needs, and create a customer supplier relationship. Additional duties include establishing buying influences, budgets, and purchasing criteria for assigned accounts in addition to maintaining an awareness of company activities and industry trends, creating quotes and updating customer information in the sales database.
Qualifications
- At least 5 years experience selling digital printing services. Offset or small format sales experience a plus.
- Experience selling to mid-sized to large corporate accounts
- Demonstrated success including meeting sales goals
- Proficiency in a Windows environment, primarily Outlook, Word, Excel, and ACT
- Ability to process, comprehend, and follow detailed written and verbal instructions
- Demonstrates strong communication, relationship building skills, and judgment skills
- Ability to work independently within scope of the assignment
- Demonstrates effective building credibility, negotiation, and closing techniques
- Communicates and cooperates with other departmental managers, assistants and employees to ensure a smooth flow of work across departments; works well in a team environment
- Maintains a courteous and “can-do” attitude with internal and external customers
Additional Information
- The ideal candidate must work well in a culturally diverse environment
- Working overtime is a condition of employment
- Must have appropriate auto insurance compliant and a clean driving record
- Must have a vehicle that complies within standards set forth by TR
- Must be driven and eager to succeed in a base plus commission sales environment
Full time with great benefits. Email resumé to trsajobs@thomasrepro.com. Thomas Reprographics is an equal opportunity employer.
Posted 4/29/08
Phoenix, Arizona

Front Desk Receptionist
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are looking for an experienced front desk Receptionist who will provide a great first impression of Thomas to all internal clients, visitors and guests. We have a business casual dress code in a non-smoking and drug-free environment.
Essential Job Functions
- Greet and welcome all guests
- Direct incoming calls to the appropriate party
- General office duties as assigned
Qualifications
- Able to work multi-line phone system
- Professional presence
- Positive attitude and poise with the ability to interact with many levels with tact and diplomacy
- High school diploma and 2+ years relevant experience
- Dependable and detail-oriented
- Strong service orientation and organization skills
- Self-starter and resourceful team player
Additional Information
- The ideal candidate must work well in a culturally diverse environment.
- Must participate in company meetings or training upon request.
- Must abide by all company policies and procedures, including those set forth in the Thomas Employee Handbook.
- Hours are 8:00 am to 5:00 pm Monday through Friday.
- Working overtime is a condition of employment at Thomas Reprographics
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email careersinphoenix@thomasrepro.com or fax to 602-241-5588. This is a full time position with great benefits. Thomas Reprographics is an equal opportunity employer.
Posted 8/15/08
Pick Up & Delivery Driver
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Summary
The Driver performs daily pick-up and delivery responsibilities while providing excellent customer service.
Essential Job Functions
- Operates a delivery vehicle to make pick-ups and deliveries
- Drives safely and courteously at all times
- Visits customer sites to make pick-ups or deliveries
- Obtains customer signature on receipt for delivery
- Obtains COD payments when necessary
- Loads and unloads delivery vehicle with printed and raw materials
- Routes deliveries and pick-ups by utilizing a key map
- Ensures packages are routed correctly
- Maintains a daily pick-up and delivery log
- Listens to and reports customer service complaints
- Communicates with the dispatch office via a hand-held radio
- Responds to pick-ups communicated via pager and verifies with dispatch office upon return to base
- Delivers incoming work to appropriate internal department
- Maintains a clean vehicle, free of dents and scratches
- Maintains a courteous and “can-do” attitude with internal and external customers
Qualifications
- A high school diploma or general education degree (GED)
- Must be 25 years of age with a current valid driver's license
- Minimum six months hot shot courier or driver experience and/or training
- Must have strong driving record insurable under company's vehicle insurance policy
- Has strong communication skills
- Understands how to utilize a key map
- Understands the importance of driving safely and courteously at all times
Physical Requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently lifts, carries or otherwise moves and positions objects weighing up to 35 pounds and must occasionally lift and/or move up to 50+ pounds
- Frequently required to move about from one area of the building to another
- Specific vision abilities required by this job include close vision and ability to adjust focus
- The employee may occasionally be required to bend, climb, balance, stoop, kneel, crouch, or crawl. The employee is regularly required to reach, handle, or feel.
Additional Information
- Must abide by all company policies and procedures, including those set forth in the Thomas Employee Handbook.
- Attends and participates in departmental meetings as scheduled.
- Must be able to work rotating Saturday shifts.
- Must be able to work an average of eleven (11) hours a day, 5 days per week.
- No smoking is allowed in the delivery vehicles.
- Drivers may not accumulate more than three moving violations in any 3-year period in order to remain insurable.
- Drivers must wear company provided uniforms.
- Must work well in a culturally diverse environment.
- Working overtime is a condition of employment.
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email careersinphoenix@thomasrepro.com or fax to 602-241-5588. This is a full time position with great benefits. Thomas Reprographics is an equal opportunity employer.
Posted 8/15/08
Color Sales Representative
Industry leader in providing large and small format digital print solutions to the retail/restaurant, corporate marketing, and advertising agency worlds seeking experienced outside sales representative to expand a provided account list and to capture new market share within those industries. Our company has a national presence and specializes in digital printing services ranging from a simple postcards and variable flyers to very exquisite Point of Purchase displays. Our 4 Superstores enable us to meet or exceed most any deadline. Potential to earn a six figure income available to the right person. Are you that person?
Company benefits include:
- Competitive compensation package, draw plus commission
- Health/Dental insurance
- 401k plan
- Paid days off during first year
- Vacation after one year of employment
- Training and support from upper management
Qualified candidate will meet the following requirements:
- 2 or more years experience in sales
- Proven track record of capturing new business
- Proven track record of extreme customer service
- Experience at strategically developing accounts and territories
- Able to cultivate and maintain personal relationships with marketing executives
- Desire, passion, and positive attitude
Please fax resumé and work history 602.241.5588 or email to careersinphoenix@thomasrepro.com. Thomas Reprographics is an equal opportunity employer.
Posted 7/16/08
Large Format Black and White Operator
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are searching for a talented hands-on individual to work as a Large Format Black & White Copy Technician in the CAD Plotting, Coping and Scanning Department. We have a business casual dress code in a non-smoking and drug-free environment.
Summary
Sets up CAD files, scans and reproduces large format originals onto various customer specified media.
Essential Job Functions
- Use plotting platforms on the computer to plot scanned files
- Use scanners and plotters to copy large format originals.
- Assists customers in placing orders by obtaining job specifications.
- Prepare complete and accurate work order forms.
- Personality that can work under intense deadlines.
Qualifications
- Must maintain a courteous, “can-do” attitude with internal and external customers
- High School diploma or GED; or at least six months related experience and/or training; or equivalent combination of education and experience.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
- Able to follow verbal and written instructions.
- Able to perform calculations to determine enlargement and reductions ratios.
Physical Requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently lifts, carries or otherwise moves and positions objects weighing up to 35 pounds
- Frequently required to move about from one area of the building to another
- Frequently required to stand or sit while working on projects or equipment
- Occasionally inputs data on keyboard
- Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus
Additional Information
- The ideal candidate must work well in a culturally diverse environment.
- Must participate in company meetings or training upon request.
- Must abide by all company policies and procedures, including those set forth in the Thomas Employee Handbook.
- Must work well in a culturally diverse environment.
- Working overtime is a condition of employment at Thomas Reprographics.
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Submit to Candra Duncan or Glen Porter at careersinphoenix@thomasrepro.com or fax to 480-968-3011. This is a full time position with great benefits. Thomas Reprographics is an equal opportunity employer.
Posted 7/16/08
Large Format Color Digital Operator
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
Thomas Reprographics, Inc. is searching for a talented hands-on individual to work as our Large Format Color Digital Operator. We have a business casual dress code in a non-smoking and drug-free environment.
Summary
The print technician is responsible for operating equipment including a Lambda, VUTEk, Inkjet, and Router (I-Cut). The print technician is also responsible for producing quality work to customer specifications within scheduled time frames. The print technician will be responsible for operating two or more pieces of equipment in parallel.
Essential Job Functions
- Uses Adobe CS Suite, Quark and desktop publishing software on Windows and Mac platforms to prepare and manipulate files for optimum print capacity
- Operates and maintains large format digital devices to generate oversized prints
- Troubleshoots various equipment to ensure optimum print capacity
- Monitors work for high quality output and timeliness
- Troubleshoots and resolves problematic orders and customer complaints
Qualifications
- Must maintain a courteous, “can-do” attitude with internal and external customers
- High school diploma or general education degree (GED); college is a plus; must have at least one year of work relevant experience or in one of the following areas: customer service, computer graphics, or digital output
- Able to process, comprehend, and follow detailed written and verbal instructions.
- Able to use simple math, including addition, subtraction, multiplication, and division in all units of measure using whole numbers and decimals
- Able to use basic hand held measuring tools
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! We have positions open in Phoenix and Scottsdale. Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to careersinphoenix@thomasrepro.com or fax to 602-264-4399. This is a full time position with great benefits. Thomas Reprographics is an equal opportunity employer.
Posted 6/26/08
Tucson, Arizona

Outside Sales Representative
We're looking for an eager individual who enjoys executing sales strategy, initiating contact with existing and potential customers, identifying their needs and selling the appropriate merchandise to meet those needs.
The primary responsibilities of an Account Representative includes understanding and communicating our services to current and prospective clients. A Thomas Account Representative must manage assigned accounts and increase sales in respective accounts. This individual must regularly identify and call prospective customers and establish buying cycles, identify customer needs, and create a customer supplier relationship. Additional duties include establishing buying influences, budgets, and purchasing criteria for assigned accounts in addition to maintaining an awareness of company activities and industry trends, creating quotes and updating customer information in the sales database.
Qualifications
- At least 5 years experience selling digital printing services. Offset or small format sales experience a plus.
- Experience selling to midsized to large corporate accounts
- Demonstrated success including meeting sales goals
- Proficiency in a Windows environment, primarily Outlook, Word, and Excel
- Ability to process, comprehend, and follow detailed written and verbal instructions
- Demonstrates strong communication, relationship building skills, and judgment skills
- Ability to work independently within scope of the assignment
- Demonstrates effective building credibility, negotiation, and closing techniques
- Communicates and cooperates with other departmental managers, assistants and employees to ensure a smooth flow of work across departments; works well in a team environment
- Maintains a courteous and “can-do” attitude with internal and external customers
- The ideal candidate must work well in a culturally diverse environment
- Working overtime is a condition of employment
- Must have appropriate auto insurance compliant with auto allowance criteria
- Must have a vehicle that complies within standards set forth by Thomas
- Must be driven and eager to succeed in a base plus commission sales environment
Excellent compensation/benefit package provided. Qualified candidates should fax resume/employment history to the Sales Manager at 602.241.5588 or email dbillings@thomasrepro.com.
Posted 3/27/08
Minneapolis, Minnesota

Service Technician
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Essential Job Functions
As a Digital Service Technician, you will support an assigned workload based on Document Printing Standards; move, install, maintain, and repair wide format products and systems, on-site; use diagnostic tools, service aids, and product schematics to troubleshoot and resolve equipment and system failures; manage parts inventory and territory to comply with established operating standards and perform machine factory modifications and software/operating systems upgrades of equipment to ensure optimum performance.
Qualifications
- 5 years Field Service Experience with emphasis on copy equipment repair.
- Through knowledge of Windows Operating systems XP2000 and NT
- 2 yr Electronic Degree
- Good Mechanical aptitude
- The ability to work alone with little supervision
- Performs preventative maintenance on equipment as needed
- Responds to external customer calls for service as needed using personal vehicle
- Must be able to work overtime and on weekends.
Additional Information
- The ideal candidate must work well in a culturally diverse environment.
- Must participate in company meetings or training upon request.
- Must abide by all company policies and procedures, including those set forth in the Albinson Employee Handbook.
- Working overtime is a condition of employment at Albinson Reprographics
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to Duane Chavie at duanec@aecomplex.com or fax to 612-374-1129. This is a full time position with great benefits. A&E - The Graphics Complex is an equal opportunity employer.
Posted 8/4/08
Pick Up & Delivery Driver
About Our Company
We are part of the largest family-owned reprographics company in the nation with locations in Dallas, Fort Worth, Houston, San Antonio, Austin, Tucson, Phoenix, Southeastern Florida, Orlando and Minneapolis. Our corporate headquarters are located in Richardson, Texas. We are very stable, having been in business for over 50 years, and continue to experience growth.
We are seeking a professional with superior skills and abilities who is excited about becoming a part of a dynamic team. We have a business casual dress code in a non-smoking and drug-free environment.
Summary
The Driver performs daily pick-up and delivery responsibilities while providing excellent customer service.
Essential Job Functions
- Operates a delivery vehicle to make pick-ups and deliveries
- Drives safely and courteously at all times
- Visits customer sites to make pick-ups or deliveries
- Obtains customer signature on receipt for delivery
- Obtains COD payments when necessary
- Loads and unloads delivery vehicle with printed and raw materials
- Routes deliveries and pick-ups by utilizing a key map
- Ensures packages are routed correctly
- Maintains a daily pick-up and delivery log
- Listens to and reports customer service complaints
- Communicates with the dispatch office via a hand-held radio
- Responds to pick-ups communicated via pager and verifies with dispatch office upon return to base
- Delivers incoming work to appropriate internal department
- Maintains a clean vehicle, free of dents and scratches
- Maintains a courteous and “can-do” attitude with internal and external customers
Qualifications
- A high school diploma or general education degree (GED)
- Must be 25 years of age with a current valid driver's license
- Minimum six months hot shot courier or driver experience and/or training
- Must have strong driving record insurable under company's vehicle insurance policy
- Has strong communication skills
- Understands how to utilize a key map
- Understands the importance of driving safely and courteously at all times
Physical Requirements
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently lifts, carries or otherwise moves and positions objects weighing up to 35 pounds and must occasionally lift and/or move up to 50+ pounds
- Frequently required to move about from one area of the building to another
- Specific vision abilities required by this job include close vision and ability to adjust focus
- The employee may occasionally be required to bend, climb, balance, stoop, kneel, crouch, or crawl. The employee is regularly required to reach, handle, or feel.
Additional Information
- Abides by all company policies and procedures, including those set forth in the Albinson Employee Handbook, in addition to all traffic laws.
- Attends and participates in departmental meetings as scheduled.
- Must be able to work rotating Saturday shifts.
- Must be able to work an average of eleven (11) hours a day, 5 days per week.
- No smoking is allowed in the delivery vehicles.
- Drivers may not accumulate more than three moving violations in any 3-year period in order to remain insurable.
- Drivers must wear company provided uniforms.
- Must work well in a culturally diverse environment.
- Working overtime is a condition of employment.
If you are a top-notch, exceptional employee, who is looking for a position where excellence is rewarded, apply today! Please include salary history and availability for employment when submitting resumés. Only candidates selected for interviews will be contacted. Email to duane.chavie@albinson.com or fax to 612-374-1129. This is a full time position with great benefits. Albinson Reprographics is an equal opportunity employer.
Posted 8/4/08
Central Florida

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